- Most orders are dispatched within 3-4 business days from the date they are received. If you choose Priority shipping during checkout that fulfillment time period does not change, only the time in transit. There may be delays in order turnaround time during periods of high order volume. Patience is required, we will ship all orders as quickly as possible and in the order they are received.
- All orders ship with a USPS tracking number. Eroding Winds is not to be held responsible for packages that are lost or damaged after they’ve left our possession.
- All vinyl will be removed from the jacket prior to shipping to avoid seam splits. Sealed records will be opened to allow for this shipping practice.
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There are no refunds except in the event of defect, shipping error, or if an item is out of stock. Additionally we will refuse service to anyone that issues a paypal claim on an Eroding Winds order.
- If you don't want to use PayPal or a Credit Card to pay for your order, then you may choose to order by mail. We only accept money orders or well-hidden cash at your own risk. No checks of any kind. Before you send payment, please email orders(at)erodingwinds.com with a list of items you’d like to order. We will respond within 24 hours to notify you if any items are out of stock, and to provide a payment total that includes shipping.
- Please note, if you order anything listed as a pre-order, or something that’s noted to be arriving soon, then your entire order will be held until all items are in stock and ready to ship. If you would like your order split and shipped in two separate portions, please email orders(at)erodingwinds.com
- Some items may be out of stock. If something you ordered is out of stock we will either issue you a refund or contact you asking if you'd like an alternate item.
- All customers who order through erodingwinds.com will be signed up for our email newsletter mailing list.